Support, Policy & Accessibility

Order from Distributor stock! No more waiting or buying sight unseen. Shop our inventory for inventory closest to you for the fastest delivery. Used vehicles maybe available upon inquiry. 

Pickman vehicles that are built to order from the manufacturer can take 6~8 months before the custom order is approved, manufactured, shipped, imported and finally delivered to to our facilities.

 
     1. Configure your Pickman​​
     2. Calculate shipping costs & duties
     3. Importation & vehicle receiving  
     4. Inspection, hand-off or delivery

All preorder deposits or reservations are 100% refundable until the order is finalized and locked in with our staff. 

Once vehicle orders are placed, we will confirm the order with a build invoice along with a vehicle purchase agreement, production and shipping ETA to finalize the order.

After the order is finalized the sale is considered final. Refunds can be processed after the build is complete as your orders may be bought back by the manufacturer or offered to others for sale at that point.

The customer will receive the Pickman Inc. New Vehicle Limited Warranty or the Pickman Inc. Used Vehicle Limited Warranty, as applicable, at or prior to the time of Vehicle delivery or pickup. You may also obtain a written copy of your warranty from us upon request or from our website. 

Please ask to see our vehicle purchase agreement.

For support, product or inquiries, email us at support@thepickman.com or contact us below:

Accessibility Statement for the Pickman's U.S. Official Website 

This is an accessibility statement from Pickman Inc.

Measures to support accessibility

Pickman Inc takes the following measures to ensure accessibility of Pickman Official Website for the U.S.:

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pickman Official Website for the U.S. is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Pickman Official Website for the U.S.. Please let us know if you encounter accessibility barriers on Pickman Official Website for the U.S.:

We try to respond to feedback within 2 business days.

Assessment approach

Pickman Inc assessed the accessibility of Pickman Official Website for the U.S. by the following approaches:

  • Self-evaluation

  • External evaluation

Formal complaints

Please contact support@thepickman.com

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