Support & Policy

All preorder deposits or reservations are 100% refundable until the order is finalized and locked in with one of our Kylectric Auto staff. 

Once vehicle orders are placed, Kylectric Auto staff will confirm the order with a build invoice along with a vehicle purchase agreement, production and shipping ETA to finalize the order.

After the order is finalized the sale is considered final. Refunds can be processed after the build is complete as your orders may be bought back by the manufacturer or offered to others for sale at that point.

The customer will receive the Kylectric Auto Inc. New Vehicle Limited Warranty or the Kylectric Auto Inc. Used Vehicle Limited Warranty, as applicable, at or prior to the time of Vehicle delivery or pickup. You may also obtain a written copy of your warranty from us upon request or from our website. 

Please ask to see our vehicle purchase agreement.

For support, product or inquiries, email us at support@thepickman.com or contact us below:

Contact Us

© 2020 by Kylectric Auto Inc. 

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