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Support, Policy & Accessibility

Order from distributor stock, book a call or book a demo! Shop our inventory for inventory closest to you for the fastest delivery or place a new production order! Used vehicles maybe available upon inquiry. 

Pickman vehicles that are built-to-order from the manufacturer takes 45~60 days for production once approved and 30 days for shipping to our authorized facilities, excluding holidays. This includes order processing, production, ocean freight, importation, transportation and pre-delivery inspection. 

     1. Configure your Pickman Order
     2. Vehicle production & shipping
     3. Importation & vehicle receiving  
     4. Inspection, hand-off or delivery

All preorder deposits or reservations are 100% refundable until the order is finalized and locked in with our staff. 

Once vehicle orders are placed, we will confirm the order with a build invoice along with a vehicle purchase agreement, production and shipping ETA to finalize the order.

After the order is finalized the sale is considered final. Refunds can be processed after the build is complete as your orders may be bought back by the distributor or offered to others for sale at that point.

All quoted MSRP and prices includes all relevant product, duties and shipping of the vehicle to our authorized facilities in the U.S. Final destination charges to the customer's final location is excluded unless otherwise noted in the vehicle purchase agreement. 

The customer will receive the Pickman Inc. New Vehicle Limited Warranty or the Pickman Inc. Used Vehicle Limited Warranty, as applicable, at or prior to the time of Vehicle delivery or pickup. You may also obtain a written copy of your warranty from us upon request or from our website. 

Please ask to see our vehicle purchase agreement.

For support, product or inquiries, email us at

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Accessibility Statement for the Pickman's U.S. Official Website 

This is an accessibility statement from Pickman Inc.

Measures to support accessibility

Pickman Inc takes the following measures to ensure accessibility of Pickman Official Website for the U.S.:

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pickman Official Website for the U.S. is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of Pickman Official Website for the U.S.. Please let us know if you encounter accessibility barriers on Pickman Official Website for the U.S.:

We try to respond to feedback within 2 business days.

Assessment approach

Pickman Inc assessed the accessibility of Pickman Official Website for the U.S. by the following approaches:

  • Self-evaluation

  • External evaluation

Formal complaints

Please contact

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